Put digital to work for your service business

As a service business, you’re in the business of offering customers your help, time and expertise. They want to be able to find, connect and transact with you online. We’re here to help you learn how.

86
86% of consumers in surveyed countries in Europe expect to be able to get in contact with a service business online¹
86 % 86% of consumers in surveyed countries in Europe expect to be able to get in contact with a service business online¹
83
83% of consumers in surveyed countries in Europe expect to be able to book services online²
83 % 83% of consumers in surveyed countries in Europe expect to be able to book services online²
70
70% of small businesses say they’re looking for ways to save time at work³
70 % 70% of small businesses say they’re looking for ways to save time at work³
61
61% of consumers in surveyed countries in Europe say that supporting small, family-owned or local businesses is important to them⁴
61 % 61% of consumers in surveyed countries in Europe say that supporting small, family-owned or local businesses is important to them⁴
  • ¹ Google commissioned Ipsos COVID-19 tracker, DE, ES, FR, GB, IT, RU, ~n=300 online consumers 18+ per market. Jan 28-31, 2021.
  • ² Google commissioned Ipsos COVID-19 tracker, DE, ES, FR, GB, IT, RU, ~n=300 online consumers 18+ per market. Jan 28-31, 2021.
  • ³ Google/Ipsos, SMB Perceptions, May 2018.
  • ⁴ Google commissioned Ipsos COVID-19 tracker, DE, ES, FR, GB, IT, RU, ~n=1000 online consumers 18+ per market. April 22-25, 2021.